Privacy Policy

1. Who we are

LVS Solutions ("we") is responsible for the personal information collected in the course of operating this site and providing our website services.

2. Person in charge of the protection of personal information

In accordance with Law 25, a person responsible for the protection of personal information has been designated within LVS Solutions. You may reach them at lassana@lvssolutions.net.

3. Information we collect

• Information you provide: name, business name, email, phone, message content.
• Technical information: IP address, device and browser type, pages visited (via audience measurement tools).
• Information related to hosting your site, if you are a client (traffic statistics, technical logs).

4. Purposes of collection

• Responding to your inquiries or appointment requests.
• Providing, operating and improving our website services.
• Sending you the monthly traffic report included in your plan.
• Meeting our legal and accounting obligations.

5. Consent

We obtain your consent before any collection of personal information through a form, via an unchecked checkbox. You may withdraw your consent at any time by contacting us.

6. Retention of information

We retain your personal information for as long as necessary for the purposes described above, or as required by law, and then destroy or anonymize it securely.

7. Sharing with third parties

We may share certain information with subcontractors necessary to provide our services (cloud hosting, form delivery, audience measurement). These subcontractors are bound by confidentiality commitments and only use your information for agreed purposes.

8. Cookies

This site may use cookies for audience measurement and proper functioning. You may configure your browser to refuse non-essential cookies.

9. Your rights

You have the right to access, correct and withdraw consent regarding your personal information. To exercise these rights, contact us at lassana@lvssolutions.net.

10. Confidentiality incident

In the event of a confidentiality incident presenting a risk of serious harm, we will notify affected individuals and Quebec's Commission d'accès à l'information, in accordance with the law.

11. Security

We implement reasonable security measures (SSL encryption, restricted access) to protect your personal information against loss, theft and unauthorized access.

12. Changes to this policy

This policy may be updated. The last update date appears at the top of this page.

13. Contact

lassana@lvssolutions.net
Business number (NEQ): 2282557281